Shipping policy

Order Processing

Orders are typically processed within 3–5 business days after payment is confirmed. Processing times may vary during product launches, holidays, or periods of high order volume.

Shipping Destinations

We ship to selected countries and regions. Available shipping destinations will be displayed at checkout based on your delivery address.

Shipping Rates

Shipping fees, if applicable, are calculated and displayed at checkout before you complete your purchase. Rates may vary depending on the destination, product, and shipping method.

Estimated Delivery

Delivery times vary depending on the destination and shipping method. Estimated delivery information will be provided where available. Please note that customs clearance, local carrier delays, weather conditions, and other circumstances outside our control may affect delivery times.

Tracking

When tracking is available, you will receive tracking information after your order has been shipped.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country or region. Unless otherwise stated at checkout, these charges are the responsibility of the recipient.

Incorrect or Incomplete Addresses

Please make sure your shipping information is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Shipments

If your order arrives damaged or appears to be lost in transit, please contact us with your order information so we can review the issue and assist you.

Contact

If you have questions about shipping or your order, please contact us through the contact information provided on our website.